Managed Services & Support

Technology management services for small and mid-sized businesses

Whether you have an IT department in need of help managing a particular product or are running a skeleton crew with no IT team to speak of, our team can help maximize your technology investment by providing fast, friendly support services to keep your staff productive. Your technology, after all, is an asset that can set you apart from competition, and our team of Microsoft certified professionals work alongside you to keep everything in good working order

Let Nexinite be an extension of your team

Nexinite offers a wide variety of managed support services tailored to the diverse needs of businesses large and small. As a Microsoft Silver Partner and a Silver Small and Midmarket cloud solutions member, our team has proven expertise in managing Microsoft products and services to help fill the role your business requires.

Office 365 Cloud Solution

Are you an Office 365 customer? Is support from Microsoft just not cutting it? Nexinite is here to help. As top tier Microsoft partners, we can take over as primary support contacts for your Office 365 tenant through our Cloud Solution Provider (CSP) program. Here’s what you get when you sign up:

  • 24/7 admin U.S. support from Nexinite support team.
  • Unified billing for all Office 365 licenses
  • Secure online portal for managing subscriptions

Learn more about Office 365 Managed Services

Outsourced Support

With Outsourced Support from Nexinite, you get the assistance you need to effectively manage the software and devices you use every day. Our friendly teasm act as your go-to technology guru when technical issues arise, providing support through the life cycle and detailed reports.

  • 24/7 access to our team to help resolve IT issues
  • One-hour response time for critical issues
  • On-site support available

Packaged IT

Whether you’re a start-up or have an environment in need of a refresh, managing your IT can prove to be a major challenge. So, why not Nexinite fill the role? Our team lends expertise in consulting, licensing, deployment and support to businesses, offering a fully managed IT experience. After helping you transition to the environment that suits your unique set of needs, our team continues to provide admin and support services, so you can focus on growing your business.

  • Complete or partial transformation to a cloud-based environment
  • IT environment fully managed and administrated by Nexinite team
  • 24/7 U.S. help desk coverage for IT support requests

Admin & User Training

Whenever you move to a new platform to help run your business, the adoption period that follows can often result in decreased productivity while users navigate the new system. As a service, we offer the Microsoft certified expertise of our team to speed this process along with guided training sessions.

  • Free training session when you migrate to Office 365
  • Sessions tailored to the separate needs of users and administrators
  • Delivered live via webcast, and recorded for your future hires
Ready for a solution? We can help you every step of the way.